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Posted: 07-May-25
Location: Manchester, Kentucky
Categories:
Internal Number: 24040862
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Paid Days Off from Day One
- Career Development
- Whole Person Wellbeing Resources
- Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time; occasional travel to other clinics located off campus at London, Oneida, Red Bird, McKee, Pineville.
Shift: Monday - Friday; 8:00am - 4:00pm; clinic has after hour and weekend hours; expectation to round/be present during these hours at times.
Location: 56 Marie Langdon Drive Manchester, KY 409620
The role you’ll contribute:
Responsible for leading teams of providers and staff in different locations. Work in a team focused environment committed to delivering exceptional quality of care, provider engagement and satisfaction and timely patient access. Monitor all daily operations of practice to assure practice runs in an efficient cost-effective manner. Available to troubleshoot, identify and resolve problems as they arise. Supervises office personnel to ensure appropriate staffing levels and assignments are met for efficient clinic operation. This includes supervision of all staff where applicable for their area of responsibility such as front office staff, medical assistants, RN’s, LPN’s, volunteers and all physician support.
The value you’ll bring to the team:
Customer Satisfaction
- Reviews patient satisfaction scores with staff at monthly staff meetings
- Discusses ways in which employees can contribute to patient satisfaction
Financial Management
- Reviews monthly departmental financial statements and researches variances to budget
- Reviews productivity reports as often as merited and changes staffing levels to reflect appropriate hours per unit of service.
- Develops annual budget
Communication with Employees
- Assures all clinic staff are aware of departmental changes by communicating information by e-mail, staff meetings and memos
Regulatory Compliance
- Complies with Accrediting agency (The Joint Commission, HFAP, CAP) standards to ensure the lab maintains accreditation.
- Complies with CMS standards
- Ensures compliance with changes made by any regulatory agency
- Ensures that departmental staff complies with hospital-wide policies, as well as departmental policies.
Human Resources
- Works with HR Recruiter for staffing which may include selection, screening and interviews
- Ensures employees are properly oriented and trained for specific job responsibilities
- Ensures initial and on-going competency is up to date
- Ensures each employee is evaluated in accordance with hospital policies
- Consults Human Resources for guidance in progressive counseling and termination
The expertise and experiences you’ll need to succeed:
EDUCATION AND EXPERIENCE REQUIRED:
- High School Diploma or equivalent
- 3 years’ experience in a clinic setting
EDUCATION AND EXPERIENCE PREFERRED:
- Bachelor’s degree preferred
- 3 years of clinic supervisory experience and project management experience preferred.
- Experience with primary care, specialty clinics (e.g. Cardiology, Addiction Medicine, Urology, etc.
