This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Learn more The General Caregiver Support Program Coordinator (PGCSS) is a Nurse Program Coordinator whose primary responsibilities are to provide direct service clinical evidence-based services and interventions (ie., supportive counseling sessions and groups); program development; caregiver, Veteran and staff education on caregiver issues; community outreach; resource development; continuous quality-improvement activities and evaluation/consultation. The Coordinator will function in direct support of caregivers, Veterans and family members throughout the Facility and in the community and will support the development and implementation of General Caregiver services across the four counties served by VA SORCC. This includes development and implementation of a strategic plan for the expansion of the General Caregiver Support Program and conducting frequent needs assessments to implement and facilitate education, wellness, and support groups. In addition, the Coordinator must be a skilled communicator capable of developing effective partnerships with local, state and federal agencies as well as non-governmental organizations. The Coordinator provides direct referrals to VA medical and mental health treatment services and to other VA services including VA benefits, as well as to community-based social services and other non-VA entitlement programs. If appropriate, the Coordinator provides referrals, in some cases direct admission of a Veteran to other VA programs including, but not limited to, the Community Residential Care Program, Respite Program, Community Health Care Coordination Program, Hospice, Home Based Primary Care, Telehealth and Community Nursing Home Program. The Coordinator is also responsible for the clinical programming and daily operations of the General Caregiver Support Program and supports the development of policies and procedures for program operation and prepares information, reports and statistics for facility, VISN, and national use. The Coordinator manages and controls the use of data related to these programs regarding day to day functioning and program evaluation. With support and consultation from the Social Work Supervisor the Coordinator plans, organizes and directs administrative, operational, caregiver, Veteran and personnel activities for the program. The Coordinator is practicing at the advanced level and expands clinical knowledge in the profession, administers a facility-wide General Caregiver Support Program, provides consultation and guidance to colleagues, role model effective social work practice skills, teaches or provides orientation to less experienced social workers, develops innovations in practice interventions, and provides clinical supervision for social work licensure or certification. The Coordinator will provide coverage and assist, when needed, in the Program of Comprehensive Assistance for Family Caregivers (PCAFC) for the purpose of providing a comprehensive assessment for the Veterans and Caregivers in the PCAFC and seeking assistance from the program. he Coordinator will collaborate with the VA Patient Aligned Care Team (PACT), mental health and primary care clinicians to provide Veteran and staff education on caregiver issues (ie., geriatric care). Coordinator will provide support groups and related training and collaboration to patient aligned care team clinical social work staff in the development and facilitation of such groups. The Coordinator serves as the major consultant for information on negotiating the complex processes caregivers, Veterans and families encounter when interacting with government and community agencies. The Coordinator will develop a library of caregiver support information materials for distribution through the various inpatient/outpatient and specialty clinic settings. Educational materials must be specific to the age group serviced in the clinic, i.e. Alzheimer's disease and Parkinson disease in the general and geriatric settings and PTSD and TBI information in the general, OEF/OIF, post-deployment and Polytrauma Center settings. The Coordinator, in collaboration with the with other clinical staff and program managers, will establish a caregiver support protocol (resources, education and training) sensitive to the issues of the Caregivers who are providing care to Veterans of all eras. Work Schedule: Monday through Friday, 8:00am to 4:30pm Telework: Available on an Ad-Hoc basis due to Covid19 after a successful 90 day review period Virtual: This is not a virtual position. EDRP Authorized: Contact firstname.lastname@example.org, the EDRP Coordinator for questions/assistance
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.